Receiving a wrong/missing/damaged item.

Please contact us at support@wacaco.com and provide us your order number or the e-mail address you used to place the order as well as those requested photos:

1. Photos of the product(s) packaging.

2. Photos of the parcel with a clear view of the shipping label.

3. Photos of the product(s) you have received.

After receiving that information, we will reply to you in a few hours.